EclipseCP: Terms of Service

Doombringerz ("Platform", "Service") is operated by Ridoco (KVK: 95439609, BTW: NL005153257B49), registered at De Nieuwe Erven 3-12572, 5431 NV Cuijk, Netherlands. By using the Platform, you agree to these Terms of Service ("Terms").

1. Eligibility

You must be at least 16 years of age, or the minimum age required by your country's laws, whichever is higher. Users under 18 require parental or guardian consent.

2. Account Registration

You are responsible for maintaining the security of your account. You agree to:

• Provide accurate information
• Not share your account with others
• Not create multiple accounts to circumvent restrictions
• Notify Ridoco of unauthorized access

3. User Content

You retain ownership of content you submit. By submitting content, you grant Ridoco a worldwide, non-exclusive, royalty-free license to display and distribute it on the Platform.

You agree not to submit content that:

• Violates any law or regulation
• Infringes intellectual property rights
• Contains malware or harmful code
• Is misleading, fraudulent, or deceptive
• Contains hate speech, harassment, or threats
• Contains explicit content involving minors

4. Marketplace Listings & Creator Content

The HR Protocol Marketplace lets creators publish listings (characters, voices, tool packs, personality prompts, and lore packs). If you publish a listing, you additionally represent, warrant, and agree that:

• Legality. Your content is lawful under Dutch and EU law and does not fall into any prohibited category, including but not limited to sexual content involving minors (real or fictional), non-consensual or deceptive sexual imagery of real people (including AI-generated "deepfakes"), and instructions to build weapons or carry out attacks.
• Ownership. You own the content or hold all rights and licenses necessary to publish and distribute it, and it does not infringe any third party's intellectual property, privacy, or publicity rights, and does not impersonate Ridoco's canonical characters or brands.
• Accurate rating. You will label each listing with an accurate content rating. Adult / mature (18+) content is permitted but must be tagged Mature so it is age-gated and hidden from the default browse view. Mislabelling mature content as general is a violation.
• Notice-and-action. Listings may be reported by any user and reviewed by Ridoco's moderators. Ridoco may remove ("take down") a listing at its discretion, including at publish time via automated screening for clearly-illegal content, and may issue strikes against a creator. Accumulated strikes suspend your ability to publish. This does not create any obligation on Ridoco to monitor content proactively.
• Indemnity. You will indemnify and hold harmless Ridoco and its operators from any claim, loss, or liability arising out of content you publish, including third-party IP, privacy, or unlawful-content claims.

Nothing in this section limits your statutory rights or Ridoco's obligations under the EU Digital Services Act and applicable consumer law. Report a listing using the in-product report control or via the support ticket system.

5. Essence of Hell (EoH)

Essence of Hell ("EoH") is prepaid credit for the Platform. You can buy it or earn it. In the store, 1 EoH counts as EUR 1.00. EoH cannot be paid out in cash, sold, or moved to another account.

• EoH you bought does not expire.
• EoH you received for free, earned in a game or were granted, and the Overseer Pass stipend, cannot be used for software licences or downloads.
• Ridoco only lowers your balance when you spend EoH, when a purchase is withdrawn, refunded or charged back, or to undo EoH credited by a technical error or through cheating.
• You can withdraw from an EoH purchase within 14 days and get back the price of the EoH from that purchase that you have not spent. See the Refund Policy.
• If Ridoco stops accepting EoH, you are told at least 60 days ahead, and EoH you bought and have not spent is refunded in euros on request, based on the price you paid per EoH.

6. Payments

Payments are processed by third-party providers (Stripe and PayPal). All prices are displayed in EUR. The VAT treatment that applies is stated with the price before you complete a purchase. By completing a purchase, you agree to the payment provider's terms.

6a. Subscriptions

Some services are sold as a subscription. A subscription renews automatically for the same period until you end it, and is charged at the start of each period.

You can end a subscription yourself at any time from your account, under Subscription. There is no minimum term and no notice period. Ending it stops the next renewal; the service stays available until the end of the period you have already paid for, and that period is not refunded on the basis of cancellation alone.

Ending a subscription is not the same as withdrawing from it. If you are a consumer, you also have a fourteen-day right of withdrawal, described in the Right of Withdrawal. Where you asked for the service to start during those fourteen days and then withdraw, you owe a proportionate amount for the part already provided.

7. Prohibited Conduct

• Attempting unauthorized access to the Platform or other accounts
• Interfering with Platform infrastructure
• Using automated tools that degrade service quality
• Circumventing security or access controls
• Impersonating another person or entity
• Collecting other users' personal data without consent

8. Moderation

Ridoco can remove content, restrict access or close accounts for breaches of these Terms or the Rules. The measure is in proportion to the breach. You are told the reason, and you can appeal at /appeal.

9. Intellectual Property

The Doombringerz name, logos, design, and source code are property of Ridoco. Third-party trademarks (Discord, Steam, etc.) belong to their respective owners. This platform is not affiliated with or endorsed by those companies.

10. Termination

Ridoco can suspend or close your account for a serious or repeated breach of these Terms or the Rules. You are told the reason and can appeal at /appeal. Ridoco can also stop the Service, or a part of it, for everyone, with at least 60 days' notice.

When your account is closed, EoH you bought and have not spent is refunded in euros, based on the price you paid per EoH, and so is subscription time you paid for and have not used. There is no refund for EoH obtained through fraud or through a payment that was charged back; when an account is closed for fraud or a chargeback, only that EoH is left out. Nothing in this clause limits a consumer's mandatory statutory rights, including the statutory conformity rights for digital content (art. 7:50aa et seq. BW) and the protection against unfair contract terms (art. 6:236 and 6:237 BW).

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. RIDOCO DOES NOT WARRANT UNINTERRUPTED, ERROR-FREE, OR SECURE OPERATION.

Nothing in this clause limits a consumer's mandatory statutory rights, including the statutory conformity rights for digital content (art. 7:50aa et seq. BW) and the protection against unfair contract terms (art. 6:236 and 6:237 BW).

12. Limitation of Liability

If you use the Platform as a consumer, Ridoco is liable under Dutch law and the mandatory law of your country, and this clause does not limit that. Ridoco is not liable for damage caused by events outside its control, such as an outage at a hosting or payment provider.

If you use the Platform for your business, Ridoco is not liable for indirect or consequential damage, and its total liability is limited to the amounts you paid in the 12 months before the damage, with a minimum of EUR 100. These limits do not apply to intent or gross negligence.

13. Governing Law

These Terms are governed by Dutch law. EU consumer protection laws of your country apply to the extent they provide greater protection. Disputes are submitted to Dutch courts, without prejudice to EU consumer rights.

14. Changes

Ridoco can change these Terms for a valid reason, such as a new service, a change in the law or a security issue. Changes are announced on the Platform at least 30 days before they apply, and by email to account holders who have not switched off legal updates. A change the law requires, or one that only favours you, can apply sooner. If a change is to your disadvantage, you can close your account before it applies. EoH you bought and have not spent is then refunded in euros, based on the price you paid per EoH, and so is unused subscription time.

15. Contact

Ridoco
De Nieuwe Erven 3-12572, 5431 NV Cuijk, Netherlands
KVK: 95439609 | BTW: NL005153257B49
Email: contact@doombringerz.com
Phone: +31 6 49154776